Description: **This course is taken in the last semester of the MISM Program.** This course serves as the capstone course for the MISM and MSIT programs. As a capstone, the goal is to integrate technological and managerial aspects of information technology. Information and communication technologies play multiple roles within businesses, organizations, industries, and societies: • From a technological perspective, they define the information and communication infrastructure of the entity and they enable new ways to digitize processes. • From a managerial perspective, they facilitate new coordination and communication within and across entities, enable new organizational forms, change the information environment underlying the business, and permit new incentive and monitoring structures. Successful efforts at digitization have to keep both technological and managerial perspectives in mind. Using a mix of managerial theory and case analysis, this course will study how the deployment of information technology changes interactions and processes within organizations, across organizations, within industries, and across society. The case analyses will require students to engage in both technical and managerial problem solving. The technical component of the analysis requires students to understand IT architectures for the problems highlighted in the case. The managerial component of the analysis requires students to analyze the business value and managerial impact of IT, and to address the change management issues that arise in implementing any digital transformation initiative.
Learning Outcomes: • Enable students to evaluate the likely impact of future IT innovations on their firm and industry. • Identify key drivers of technology’s impact on the business ecosystem. • Formulate appropriate frameworks to categorize technological innovation and its impact along a variety of metrics including competitive environment, business model disruption, and supply chain structure. • Develop business communication skills to effectively communicate recommendations in both written and spoken forms.